Ratings & Reviews

Overall Rating

(118 reviews)
95.8% of customers recommend this property

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Resident Reviews

submitted by Selena G. - |Recommended: YesI recently had the pleasure of living at these apartments, and I must say that my experience was nothing short of exceptional. The amenities were top-notch, and the community atmosphere was fantastic. Firstly, I absolutely loved the gym and pool on the property. They were well-maintained and provided a great opportunity to stay active and relax. Additionally, the area to grill was perfect for hosting barbecues and enjoying the beautiful weather. The apartments themselves were also quite impressive. They had been recently updated with nice features like smart thermostats, which made living there both comfortable and convenient. I also appreciated the location, which was close to West Manor Park and provided easy access to activities like tennis and basketball. The maintenance team was friendly and quick to respond to any requests I had, and the staff overall was fantastic. They even offered fun movie nights and holiday-themed events, which made the community feel like a real home.
submitted by Belle T. - |Recommended: YesGreat place to live, would only hope for better construction — Perfect amount of space, great amenities and very helpful staff inside and out. Building is older and the structural damage is only fixed by painting over - could really be updated, but it’s still completely habitable. Absolutely love the layout of the unit and the convenience of parking. Would totally recommend to friends
submitted by Xianhui L. - |Recommended: YesThis is a great place to live — I highly recommend people to live here. The environment is beautiful and the facilities are fabulous. The managers is very responsible when handling complaints.
submitted by Heather R. - |Recommended: NoNot Worth the Money — Do not live here. It looks pretty from the outside, but the ceilings and walls are paper thin, there's never parking and you as a resident have to pay to park in your own parking lot which is ludicrous , and management doesn't care. They make you pay an amenity fee so overall you end up paying a lot more than they initially tell you about. And it is not worth it. We have super loud neighbors and have brought it up to management several times. Each time they've responded with a very lackluster that's just part of having neighbors part of living in an apartment. Such a condescending, dismissive, and unhelpful response.
submitted by Maria R. - |Recommended: YesI am really happy with this community — I would definitely recommend Portage Bay, the units are great, the common areas are beautiful and the neighbors are super calm and warm
submitted by Celene A. - |Recommended: YesClean and Great Amenities — Very clean with great amenities Parking is a little tough but nothing too inconveniencing. Everyone is very helpful and nice Great place for college kids
submitted by Tiffany L. - |Recommended: YesWelcoming Community and Beautiful Living Space — If you're looking for a community that is quiet, beautiful, welcoming, and homey, this is the place to be.
submitted by Elana C. - |Recommended: YesLovely Property, ok apartments — The complex is lovely, has nice people and very helpful management, but the apartment layouts themselves are a bit odd and could be better. Very small kitchen but very large bedrooms and closets, Nest thermostat and airconditioning are nice, but we were disappointed there was no microwave. The gym and pool are very nice and the external property looks great, but the apartments themselves could be better.
submitted by Chase H. - |Recommended: YesGreat for college students. — Its a small and quiet apartment complex with an up to date look.
submitted by Grace D. - |Recommended: YesGood quality for the price — It's a nice apartment complex and the management is very nice and inviting, a few things that seem slightly outdated but most of it is clean and fresh that is worth the price.
submitted by Andrew E. - |Recommended: YesGreat apartments to live at — This is a quiet community, which almost feels like a resort due to how nice the gym and pool area are.
submitted by Jackson C. - |Recommended: YesWe love it — Quiet, polite and spacious.
submitted by Anna D. - |Recommended: NoVery modern but difficult to get in touch with staff — Very nice modern complex however not entirely user friendly for residents. Lots of add on fees have come up and the apartment was not as nice or clean as appeared. Difficult for a working person to get in touch with the office. Everything has to be done through an app. The complex is very nice and everyone is friendly. Not a lot of noise from around and plenty of lights outdoors. Nice place for students.
submitted by Josie T. - |Recommended: YesClean, safe, and quiet — Overall, it is nice living here. Some of the things in the apartment are cheap like the cabinets, drawers, knobs come off and the sliding medicine cabinet door is a hassle. The best part about this place is the maintenance. They are very responsive and they do a great job
submitted by Brittany R. - |Recommended: YesQuiet, beautiful complex in a great location — Where my apartment is located, it has always remained pretty quiet, which I loved because I'm a graduate student and spend a lot of time studying. I also felt very safe walking around the complex at night. The shared laundry room and pool area were always very clean and the landscape of the property was well-kept. The balconies are pretty large, which I love because I was able to do some gardening and hang a hammock with a couple of lawn chairs also The complex is walking distance to the small neighborhood market, as well as a few restaurants, and is across the street from the Stonegate Country Club, and is directly next to a park that has tennis and basketball courts, a large grass field, and a large playground Overall, I loved living here at Portage Bay and would recommend to anyone who is interested